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Automated Response

Telephone response for information and transactions, 24 hours a day. Free of charge
Dial *3009 from any telephone.


Automated Response – Information Types

 

Updated balance, latest activities and transactions

Updated balance

Latest activities

Activities for a specific date

Acquisition/Sale of current credit deposits

 

General Balance Sheet

Deposits

Securities

Savings plans

Loans

Foreign currency

 

Foreign Currency Information

Consolidated balance

Balance by currency

Two-way exchange rates

Exchange rates

 

Loans, Credit Cards and Mortgages

Loan details

Mortgage details

Total credit card charges

Future credit card charge

Previous month credit card charge

 

Checks and Restricted Accounts

Balance of deferred checks

Query on returned checks

Query on restricted accounts

 

Real Time* Stock Market and Exchange Rate Information

Stocks

Indices

Exchange-traded note

Currency exchange rates

*  The message will be played on a voice response system based on vocal recognition of the customer's request.

 

Automated Voice Response – How to join?


Enter the branch, sign a form and get an identification code.

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